Terms of service

TERMS OF SERVICE

Last updated: September 10, 2026

OVERVIEW

Welcome to EZ Gig Bookkeeping.

These Terms of Service (“Terms”) govern your use of the EZ Gig Bookkeeping website, online store, digital products, content and related services (collectively, the “Services”).

The terms “EZ Gig Bookkeeping,” “we,” “us” and “our” refer to EZ Gig Bookkeeping, an Ontario, Canada sole proprietorship.

Our online purchasing services are powered by Shopify, which enables us to offer products and process transactions through our website.

By accessing our website, purchasing a product, or otherwise using our Services, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use the Services or purchase our products.

1. ELIGIBILITY AND CUSTOMER INFORMATION

You must be at least the age of majority in your province or territory of residence to purchase products through our Services.

When making a purchase, you agree to provide accurate, current and complete information, including your email address and payment information.

You are responsible for ensuring that the email address provided with your order is correct and accessible, as digital products and important information about your purchase may be delivered electronically to that address.

2. OUR DIGITAL PRODUCTS

EZ Gig Bookkeeping provides digital bookkeeping and record-keeping tools designed to help rideshare drivers, gig workers, self-employed individuals and other small business operators organize and understand their business records.

Individual products may be designed for a particular type of business or user. Please review the applicable product description before purchasing to ensure the product is appropriate for your needs.

Unless expressly stated otherwise in a product description, EZ Gig Bookkeeping digital products are designed for use in Canada. They should not be assumed to comply with the tax, accounting or record-keeping requirements of the United States or any other country.

Products may include spreadsheets, workbooks, templates, guides, instructions or other downloadable or electronically accessible materials.

We make reasonable efforts to accurately describe and demonstrate our products. However, appearance and functionality may vary somewhat depending on the device, browser, software, spreadsheet application or settings used to access them.

We may update, modify or discontinue products from time to time.

3. ORDERS AND PAYMENT

When you place an order, you are offering to purchase the selected product at the price displayed at checkout.

Payment must be successfully processed before your order is completed and digital access is provided.

Prices are displayed in Canadian dollars unless otherwise stated. Applicable taxes will be charged as required by law.

Please review your order carefully before completing your purchase. Because our products are digital and may be delivered or made accessible immediately following payment, an order may not be cancellable after delivery or access has been provided.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, pricing errors, technical errors or misuse of our Services.

4. DIGITAL DELIVERY

EZ Gig Bookkeeping products are delivered electronically. No physical product will be shipped unless a product description expressly states otherwise.

Depending on the product, delivery may include a download link, access link, Google Drive or Google Sheets link, or another form of electronic access.

Digital delivery is generally initiated after successful payment processing.

You are responsible for providing a valid email address and for checking your inbox, spam, junk and promotions folders if you do not immediately receive your order.

Third-party platforms such as Shopify and Google may be used to process transactions, deliver products or provide access to digital files. Temporary delays or interruptions caused by third-party services may occasionally occur and are outside our direct control.

If you have successfully completed a purchase but have not received access to your product, please contact us at ezgigbooks@gmail.com so we can assist you.

5. LICENCE AND PERMITTED USE

When you purchase an EZ Gig Bookkeeping digital product, you are purchasing a licence to use the product, not ownership of the product or its intellectual property.

Unless a product expressly states otherwise, your purchase provides you with a limited, non-exclusive, non-transferable licence to use the product for your own individual bookkeeping, record-keeping and business purposes.

You may make copies of the product as reasonably necessary for your own records, backups or continued individual use.

You may customize information, categories or other user-editable portions of a workbook or template for your own business needs.

Your licence does not permit you to:

  • share the original product or copies of it with friends, family members, coworkers or other businesses;

  • provide another person with your download, access or copy link;

  • sell, resell, sublicense, distribute or give away the product;

  • upload the product to a shared website, group, forum, file-sharing service or public drive;

  • reproduce or distribute substantial portions of the product for others;

  • remove EZ Gig Bookkeeping branding or copyright information for the purpose of representing the product as your own;

  • use the product, its structure or substantial content to create a competing product for sale or distribution.

Each person or business wishing to use an EZ Gig Bookkeeping product must obtain their own licence unless a different licence is expressly offered.

6. INTELLECTUAL PROPERTY

The EZ Gig Bookkeeping website and original digital products, including their original text, workbook structure, instructions, graphics, branding, designs and other original materials, are owned by EZ Gig Bookkeeping or used with appropriate permission and are protected by applicable intellectual property laws.

The EZ Gig Bookkeeping name, branding and logos may not be used in a manner that suggests endorsement, affiliation or ownership without our permission.

Your purchase of a digital product does not transfer copyright, trademark rights or other intellectual property rights to you.

All rights not expressly granted under these Terms are reserved.

7. REFUNDS AND DIGITAL PRODUCTS

Because digital products can generally be accessed, downloaded or copied immediately after purchase, digital product sales are generally considered final once access or delivery has been provided, subject to applicable law.

We recognize that genuine problems can occur. Please contact us if:

  • you were charged more than once for the same purchase;

  • you received the wrong product;

  • the product cannot be accessed because of a problem with the file or delivery link;

  • the product has a significant technical defect that prevents its intended use; or

  • another exceptional circumstance warrants review.

We will make reasonable efforts to resolve legitimate technical or delivery problems.

A refund will not normally be provided simply because a customer changes their mind after receiving access, decides they no longer need the product, or determines after purchase that the product is not suitable for their particular circumstances where the product was accurately described before purchase.

Nothing in this section limits any rights or remedies that cannot legally be excluded under applicable consumer protection law.

Additional information may be provided in our Refund Policy, which forms part of these Terms.

8. BOOKKEEPING, TAX AND PROFESSIONAL SERVICES DISCLAIMER

EZ Gig Bookkeeping products are designed to assist with bookkeeping, record organization and financial tracking.

Purchasing or using an EZ Gig Bookkeeping digital product does not create an accountant-client, tax professional-client, lawyer-client or financial adviser-client relationship.

Unless separately agreed to in writing as part of a specific service, EZ Gig Bookkeeping does not prepare or file your tax returns and does not provide legal, tax, investment or financial advice.

Information contained in our products, instructions, website or supporting materials is provided for general bookkeeping and educational purposes.

Tax laws, Canada Revenue Agency requirements, provincial requirements and individual circumstances can change and may affect how particular income, expenses, taxes, deductions or records should be treated.

You are responsible for:

  • entering accurate and complete information;

  • maintaining appropriate supporting records and documentation;

  • reviewing the accuracy of your records;

  • determining which expenses, deductions, credits or input tax credits you are legally entitled to claim;

  • meeting your tax filing, payment and record-retention obligations; and

  • obtaining professional advice where appropriate for your individual circumstances.

EZ Gig Bookkeeping does not guarantee that use of a product will reduce your taxes, increase your deductions, result in a tax refund, increase your business income or produce any particular financial or tax outcome.

When you are uncertain about the tax, accounting or legal treatment of an item, you should consult an appropriately qualified professional.

9. PRODUCT ACCURACY AND USER RESPONSIBILITY

We make reasonable efforts to create useful and accurate bookkeeping tools.

However, spreadsheet products depend on information entered by the user. Incorrect, incomplete, duplicated or improperly categorized information may produce incorrect totals or other results.

Users should review their entries and resulting summaries for accuracy.

If you believe an EZ Gig Bookkeeping product contains an error or technical problem, please contact us so that we can investigate it.

We may issue corrections, improvements or updated versions of products from time to time. Unless expressly promised as part of a product purchase, purchasing a product does not guarantee access to all future versions, upgrades or newly released products.

10. THIRD-PARTY SERVICES

Our Services may rely on or provide access to third-party services, including Shopify, payment processors, Google Drive, Google Sheets and other online platforms.

Your use of those third-party services may also be governed by their own terms, privacy policies and technical requirements.

We do not control the availability, functionality, policies or future changes of third-party services and cannot guarantee that a third-party platform will always operate without interruption.

Where reasonably possible, we will assist customers with access problems affecting an EZ Gig Bookkeeping purchase, but we are not responsible for outages, account restrictions, software changes or other circumstances caused by third-party providers that are outside our reasonable control.

11. RELATIONSHIP WITH SHOPIFY

EZ Gig Bookkeeping is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with EZ Gig Bookkeeping.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and EZ Gig Bookkeeping, including any injury, damage or loss resulting from purchased products and services.

You expressly release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with EZ Gig Bookkeeping, to the extent permitted by applicable law.

12. PRIVACY

Personal information collected through our website, store and Services is handled in accordance with our Privacy Policy.

Because Shopify provides ecommerce services used by EZ Gig Bookkeeping, certain information relating to your access, order and transaction may also be collected or processed by Shopify and other service providers involved in completing your transaction or delivering your purchase.

Please review our Privacy Policy for additional information about the personal information we collect, why we collect it, how it is used and the third parties involved in providing our Services.

13. PROHIBITED USES

You may use our website and Services only for lawful purposes.

You may not use the Services to:

  • violate applicable federal, provincial, territorial, local or international law;

  • infringe our intellectual property rights or those of another person;

  • distribute malicious software or interfere with the operation or security of our website or Services;

  • obtain unauthorized access to another person's account, purchase or digital product;

  • scrape, systematically extract or reproduce substantial portions of our website or products for commercial purposes;

  • misrepresent yourself or provide fraudulent payment or account information;

  • resell, redistribute or improperly share our digital products; or

  • otherwise use the Services in a manner that materially harms EZ Gig Bookkeeping, our customers or our service providers.

We may restrict or terminate access where we reasonably believe these Terms have been materially violated.

14. FEEDBACK AND REVIEWS

We welcome feedback about our products and Services.

If you voluntarily provide a review, testimonial, suggestion or other feedback, you confirm that the content is truthful to the best of your knowledge and that you have the right to provide it.

We may use customer reviews, testimonials and feedback for business and promotional purposes, subject to applicable privacy and advertising laws.

We will not knowingly publish private financial, tax or personally identifying information supplied through bookkeeping services or customer support as a testimonial without appropriate permission.

15. ERRORS AND CORRECTIONS

Occasionally, our website, product descriptions or other materials may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions or availability.

We reserve the right to correct errors and update information.

If a material error affects an order you have already placed, we will take reasonable steps to notify you and resolve the issue appropriately.

16. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, our Services and digital products are provided on an “as is” and “as available” basis.

While we make reasonable efforts to provide reliable and useful products, we do not guarantee that every product will meet every user's individual bookkeeping, business, tax or technical requirements.

We do not guarantee that the website, third-party services or digital products will always be available without interruption or technical error.

Nothing in these Terms excludes warranties, guarantees or other rights that cannot legally be excluded under applicable law.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, EZ Gig Bookkeeping will not be liable for indirect, incidental, special, punitive or consequential losses arising from the use of our Services or digital products, including lost profits, lost revenue, lost business opportunities or loss of data.

EZ Gig Bookkeeping is not responsible for tax assessments, penalties, interest, denied deductions or credits, filing errors or other financial consequences resulting from inaccurate or incomplete information entered by a user, a user's failure to maintain appropriate records, or decisions made by a user based solely on a digital bookkeeping product.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

18. TERMINATION

We may suspend or terminate access to our Services where reasonably necessary because of fraud, unlawful activity, misuse of our Services, infringement of our intellectual property rights or a material violation of these Terms.

Termination does not give a customer the right to continue distributing, sharing, selling or otherwise using our intellectual property contrary to the licence granted under these Terms.

Provisions concerning intellectual property, licensing, disclaimers, limitations of liability and other provisions that by their nature should continue after termination will remain in effect.

19. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in effect.

20. ENTIRE AGREEMENT AND WAIVER

These Terms, together with our Privacy Policy, Refund Policy and any other policies expressly incorporated into them, constitute the agreement governing your use of our Services and purchase of our digital products.

Our failure to enforce a provision of these Terms on one occasion does not waive our right to enforce that provision in the future.

21. GOVERNING LAW

These Terms and your use of the Services are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Subject to any rights or remedies available to consumers under applicable law, disputes arising from these Terms or the Services will be subject to the jurisdiction of the courts of Ontario, Canada.

22. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our products, Services, business practices, technology or legal requirements.

The current version will be posted on our website with the date of the most recent update.

Where required by applicable law, we will provide appropriate notice of material changes.

23. CONTACT INFORMATION

Questions about these Terms, digital product access or EZ Gig Bookkeeping products may be sent to:

EZ Gig Bookkeeping
Ontario, Canada
Email: ezgigbooks@gmail.com
Website: ezgigbooks.ca

Additional business information will be provided where required by applicable law.